Help desk Services
The ICT Helpdesk user guide is established to meet the needs and requirements of all users (Staff & Students) on any IT related issues or problems. This guide describes the key processes and procedures for the Computer Services Helpdesk and covers all aspects of its operations.
Password Registration (one-time registration)
Staff e-mail access (off campus)
Download the Specops uReset Password (PDF)
Call Ex: 2350/2336
Web Services and Support
The provision and maintenance of business systems for the College.
The unit, Web Services and Support, maintains the College’s line of business information technology systems for the management of student, staff and financial records and manages the University’s website tools and systems. The unit enables staff to perform their duties by ensuring that staff and students have access to the information they require at all times via their desktop computers, web browsers and mobile devices.
Networks and ICT Security
Manage and co-ordinate all activities of the Network and Information security section to:
Provide effective network availability and connectivity to ensure optimal functionality and productivity of employees. Provide a high level of Information security to ensure system availability and accurate secure electronic information. Ensure the effective management of functional systems to warrant reliable and effective electronic communication and data availability.